Terms and Conditions

0-2 Year Olds

Parents will be required to provide milk, nappies, wipes and creams.

Age of Admittance

We welcome children from 6 weeks to 5 years in the nursery, and up to age 11 in the after school and holiday club.

Sessions

Full-time = 5 days 8.00am – 5.30pm
Full Day =   8.00am – 5.30pm
Sessional =   8.00am – 12.30pm
1.00pm – 5.30pm

Children must be registered for a minimum of 2 sessions per week including after school club. Additional day care is available for a 7.30am start or 6.00pm finish. This will be subject to an additional charge.

Fees

Fees must be paid one month in advance by the first day of the month.

Fees are payable by internet banking or telephone banking, details available inn request.
Cash or Cheque payments will incur a 5% Handling Fee
A £10 administration fee will be charged on a weekly basis for any late payments.

Holidays and Absences

The nursery will be closed for one week at Christmas and Bank Holidays. Monthly fees are calculated taking these periods into account. There are no visible reductions during these times.
There is an entitlement of four weeks holidays per year with a reduction in fees of 50% during holidays.

Sickness

Children who have, or develop, an infectious illness must be excluded from the nursery. This is in the best interest of the child and the other children and complies with regulations set out by the Environmental Health Department.

Sickness or absence from nursery does not qualify for a reduction in fees.

Notice

One month's written notice, by either party, is required to terminate your child's place, or one month's fees in lieu of notice.
Your child's fees are still payable for the month's notice even if they do not attend the nursery.

Clothing and Personal Items

Parents should supply sufficient clothing for their child's daily needs and a spare set of clothes in case of accidents. The nursery cannot accept responsibility for loss or damage to personal items.

Sun cream and sun hats must be provided in the summer months. During winter months we require you to provide suitable footwear, water proof coats etc as outdoor play is encouraged throughout the year.

Family Discounts

Where two or more children from one family attend the nursery for three days or more per week, the oldest child or children (if more than two siblings attend will be eligible for a 10% discount from their monthly fees)

Car Parking

There are designated parking bays in the nursery car park for dropping off and collecting children. If these bays are full please ensure that you park you car carefully. Under no circumstances should any car be left parked in an unsuitable manner that will cause danger to children or to the general public.

Data Protection Statement

The Data Protection Act 1998

The Data Protection Act 1998 (hereafter referred to as "The Act") is a statutory act of the government of the United Kingdom of Great Britain and Northern Ireland. The Act defines what types of data are allowed to be collected, how they should be stored and what can and cannot be done with that information. In particular The Act states that personal data relating to individuals must be stored securely and only used for legitimate purposes. Full text of The Act can be found here.

Definitions:

"Us" means "Buttercup Nurseries" as defined elsewhere on this website.
"Customer" means anyone who requests services from us and has entered in a contract with us.
"Contract" means the contract between us and the customer covering the supply of services by us to the customer.

Personal Data Collected (Part 1)

The following customer data is collected by us as part of the formation of a contract between our customers and us and is necessary for us to enter into said contract with the customer. In addition, some of this data is also collected each time customers request services from us (either via our web site or via written purchase orders):

  • The customer's full name.
  • The customer's email address.

What the above information is used for:
The information collected above is used solely to implement our contract with the customer (Setting up of an account with us, supplying of goods by us and the issuing of invoices by us) and is not disclosed to any third party or used for any other purpose.

Where the above information is kept:
The above information is maintained on an electronic database used solely by us and only available to us.

Personal Data Collected (Part 2)

The following information is logged by our web and mail servers when customers contact us by these means:

  • The internet protocol address (IP address) of the computer used to send the request.
  • The version of web browser and the computer operating system used to send the request.
  • The email address of the requestee.

What the above information is used for:
The information collected above is used solely for the purposes of implementing the contract between us and the customer, monitoring web and mail usage and the diagnosing and rectifying of problems that may occur.

Where the above information is kept:
The above information is maintained on the server logs and is used solely by us and only available to us and our technical team.

More information
If you require further information or clarification of any of the statements made above, please contact us. We respect the personal privacy of our customers and their right to access the information held about them by us. Any customer wishing to obtain a copy of the information about them held by us should contact us (in writing) asking for the information. A charge of £10 sterling is levied for each request.

Accessibility Statement

Standards Compliance

We try to ensure that all of our pages meet the standards benchmarks set out below. If you find that a page does not comply with these standards, please contact us immediately and we will attempt to rectify the problem.

  1. All pages comply at least with all the Priority 2 guidelines of the W3C Web Content Accessibility Guidelines.
  2. All pages validate as XHTML 1.0 Transitional and CSS2.
  3. All pages use structured, semantic markup. H1 tags are used for main titles, H2 tags for subtitles.

Images & Layout

All "content" images used in this site include descriptive ALT attributes. Purely decorative graphics include null ALT attributes.

This site uses Cascading Style Sheets (CSS) for visual layout.

This site uses only relative span sizes, compatible with the user-specified "text size" option in visual browsers. If you are using Internet Explorer, for example, you can make your default text size larger under the View menu by selecting Text Size, Larger (or Largest).

If your browser or browsing device does not support stylesheets at all, the content of each page is still readable.

For more information about our commitment to website accessibility, please contact us.

Conditions of Use

Welcome to our website. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern our relationship with you in relation to this website.

The term "Buttercup Nurseries" or "us" or "we" refers to the owner of the website.

The term "you" refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

* The content of the pages of this website is for your general information and use only. It is subject to change without notice.
* Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
* Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
* This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
* All trademarks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.
* Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
* From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
* Your use of this website and any dispute arising out of such use of the website is subject to the laws of England and Wales.

For more information about the use of our website, please contact us.

Buttercup Nursery's Artist of the Month

Click the image to the right to view a larger version of September's picture of the month.

Joint Effort from Seaham